Overview
The Future Skills Framework (FSF) is developed to future-proof the Malaysian financial sector workforce for the next three years. It identifies the job roles and skills that will be critical as the industry evolves.
Developed by
The FSF supports Bank Negara Malaysia’s Financial Sector Blueprint 2022 - 2026, which outlines strategies for talent development in Malaysia’s financial services industry.
Coverage
- 159 job roles
- 157 skills
- Spanning multiple financial subsectors, including:
- Retail & Islamic Retail Banking
- Corporate & Commercial Banking
- Investment Banking
- Digital Banking
- Development Financial Institutions
- Insurance & Takaful (including Digital Insurance / Takaful)
Goals
To provide a structured guide for employees, employers, training providers and regulators so that the sector develops the right talent, closes skills gaps and stays competitive.
Framework Components
Key Findings & Trends
Insights into forces shaping the sector and how roles are changing
Job Roles & Skills Mapping
Links job roles with “prime skills” (technical) and “power skills” (fundamental)
Career Development Pathways
Shows how professionals can move between roles through upskilling/reskilling
Capacity Building
Connects the framework to learning programmes and providers for skills acquisition
Summary
The FSF is a structured roadmap for the Malaysian financial services workforce.
It maps out which jobs and skills will matter most in the next three years, highlights trends like AI and sustainability and provides career pathways and training directions to ensure the sector's talent remains relevant and resilient.